I can’t pair my watch with my phone it just keeps saying update which I have done about 4 times

I have Tryed to pair my watch and it keeps saying software update needed which I have done about 4 times so not sure what to do next

iPhone (2)

Posted on Jul 22, 2023 11:49 PM

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Question marked as Top-ranking reply

Posted on Jul 23, 2023 4:01 AM

Erase the watch completely and pair as a new watch if you get that far.


Simple erase without phone 


Put your watch on its charger and keep it there until you complete the erase. (select the watch OS version) 


Erase Apple Watch – Apple Support (UK)


Wait for the process to finish, then set up your Apple Watch again. Set up your Apple Watch – Apple Support (UK)


When asked, I suggest you set up as new.


 If you still have no joy you have not given us enough information to help in detail.


Please post these details:


The Model of Watch eg Series 7, SE 2022


The OS it is running, eg OS9.4 (Settings, General, About if you can see it)


The model of the paired iPhone eg iPhone 11


The iOS it is running eg iOS16.4 (Settings General, About)

1 reply
Question marked as Top-ranking reply

Jul 23, 2023 4:01 AM in response to Louskye

Erase the watch completely and pair as a new watch if you get that far.


Simple erase without phone 


Put your watch on its charger and keep it there until you complete the erase. (select the watch OS version) 


Erase Apple Watch – Apple Support (UK)


Wait for the process to finish, then set up your Apple Watch again. Set up your Apple Watch – Apple Support (UK)


When asked, I suggest you set up as new.


 If you still have no joy you have not given us enough information to help in detail.


Please post these details:


The Model of Watch eg Series 7, SE 2022


The OS it is running, eg OS9.4 (Settings, General, About if you can see it)


The model of the paired iPhone eg iPhone 11


The iOS it is running eg iOS16.4 (Settings General, About)

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I can’t pair my watch with my phone it just keeps saying update which I have done about 4 times

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