You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unknown part on iPhone 11 means what

How can I know if it was replaced with good battery

iPhone 11, iOS 16

Posted on Jul 22, 2023 11:21 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 22, 2023 11:24 PM

Battery health unknown --> iPhone Battery and Performance - Apple Support (IN)

If iOS is unable to determine the device battery health, you'll see this message:

This iPhone is unable to determine battery health. An Apple Authorized Service Provider can service the battery. More about service options…


This may be due to having an improperly installed battery or an unknown battery part.



1 reply
Question marked as Top-ranking reply

Jul 22, 2023 11:24 PM in response to temi83

Battery health unknown --> iPhone Battery and Performance - Apple Support (IN)

If iOS is unable to determine the device battery health, you'll see this message:

This iPhone is unable to determine battery health. An Apple Authorized Service Provider can service the battery. More about service options…


This may be due to having an improperly installed battery or an unknown battery part.



Unknown part on iPhone 11 means what

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.