Magic Mouse 2 intermittently loses swipe and scroll function in Mac Mail. Works fine in other apps. Running Ventura 13.4.1 (c)

The magic mouse loses swipe and scroll functionality out of nowhere yet continues to work in other applications (Safari, Outlook, Gmail, etc.

Mac mini (M2, 2023)

Posted on Jul 23, 2023 12:12 PM

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Question marked as Top-ranking reply

Posted on Jul 24, 2023 4:53 PM

Hey Nycbreckman.


Thanks for using Apple Support Communities. Software updates were recently released to macOS 13.6. Take a moment to back up your Mac, then update the software to see if that helps with the mouse issue in the Mail application: Update macOS on Mac - Apple Support


If the behavior continues after updating, test to see if the same thing happens in another user account. This can let us know if the behavior is system-wide or only within your account: Add a user or group on Mac - Apple Support


Keep us posted on the results.


Take care!

1 reply
Question marked as Top-ranking reply

Jul 24, 2023 4:53 PM in response to Nycbreckman

Hey Nycbreckman.


Thanks for using Apple Support Communities. Software updates were recently released to macOS 13.6. Take a moment to back up your Mac, then update the software to see if that helps with the mouse issue in the Mail application: Update macOS on Mac - Apple Support


If the behavior continues after updating, test to see if the same thing happens in another user account. This can let us know if the behavior is system-wide or only within your account: Add a user or group on Mac - Apple Support


Keep us posted on the results.


Take care!

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Magic Mouse 2 intermittently loses swipe and scroll function in Mac Mail. Works fine in other apps. Running Ventura 13.4.1 (c)

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