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Trouble with Wallet, visa & adding funds to Suica card

Downloaded Suica card, used on arrival. Attempting to add more funds. “Payment not complete” Suica Not enabled for in app payments.. used a Visa card for initial set up. what can I do to correct

Posted on Jul 23, 2023 1:28 PM

Question marked as Top-ranking reply

Posted on Jul 26, 2023 11:47 PM

FYI, foreign issue VISA cards cannot be used to add money to Suica, PASMO, or ICOCA. Use Mastercard or AMEX.

7 replies

Oct 24, 2023 5:52 PM in response to SlickNick808

Make sure you add money outside of the Mobile Suica nightly downtime maintenance period: 1am~5am JST. The payment won't go through during that time. On the plus side some non-JP VISA cards are working for adding money to Suica again but not in Wallet. Use the black Add Money with Apple Pay button in Suica App if your card isn't working in Wallet.

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Trouble with Wallet, visa & adding funds to Suica card

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