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Safari crashes on Google Maps and in "Settings > Websites" (Mac)

Problems:

  1. When visiting https://maps.google.com/ after a few seconds Safari crashes completely
  2. When opening Safari settings (via "Safari > Settings" or "CMD + , ") it also immediately crashes. Furthermore I figured out that when performing a secondary click on my Safari Extension and hitting "Manage Extension..." I get into the Safari Settings without crashing. All tabs work, except if I click on "Websites", then it immediately crashes as well.


Steps to fix taken:

  1. Restart Safari & Reboot Mac
  2. Delete everything Safari saves using cmdline (see here, Note: some commands returned "Operation not permitted" even when doing "sudo")
  3. Setting up a secondary account. Interestingly fixes both problems.
  4. Using Safari Technology Preview also shows the two mentioned problems


Specs:

  • MacBook Pro 16" (M2 Pro)
  • macOS Ventura 13.4.1 (c, 22F770820d)
  • Safari Version 16.5.2 (18615.2.9.11.10)


Are there any suggestions of how to resolve this issue?


MacBook Pro 15″

Posted on Jul 23, 2023 1:52 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 23, 2023 9:42 PM

  1. ...
  2. Delete everything Safari saves using cmdline (see here, Note: some commands returned "Operation not permitted" even when doing "sudo")


Those were good ideas at the time but lots of things have changed in the ensuring eight years and many of those suggestions no longer apply.


The good news is that you confirmed it affects only your User Account, so it is fixable, with the caveat that it may take a very long time to isolate the sole cause — or — you may have to cope with losing most or all of your desired Safari settings.


First try the following: Clear Safari's history and website data.


Clear your browsing history in Safari on Mac - Apple Support

Manage cookies and website data in Safari on Mac - Apple Support


I doubt it will help.


Assuming the problem persists a time-consuming search and destroy mission for Safari-related files in your User Library may be necessary. To read about what you may be up against read *Unable to open safari at all* - Apple Community. That link will take you directly to the resolution. His problem was more severe but muhammadwasee_m eventually fixed it.


Short of that, and if you prefer, contact Apple Support and pester them: Official Apple Support. I can almost guarantee their first tier support representatives will be stumped, and will almost certainly have you go through the motions of reinstalling macOS. You are welcome to try that before you call, just so you can tell them you did it already: How to reinstall macOS - Apple Support. Reinstalling macOS has worked in rare cases, but yours is a rare case.

Similar questions

5 replies
Question marked as Top-ranking reply

Jul 23, 2023 9:42 PM in response to Kartonschneider

  1. ...
  2. Delete everything Safari saves using cmdline (see here, Note: some commands returned "Operation not permitted" even when doing "sudo")


Those were good ideas at the time but lots of things have changed in the ensuring eight years and many of those suggestions no longer apply.


The good news is that you confirmed it affects only your User Account, so it is fixable, with the caveat that it may take a very long time to isolate the sole cause — or — you may have to cope with losing most or all of your desired Safari settings.


First try the following: Clear Safari's history and website data.


Clear your browsing history in Safari on Mac - Apple Support

Manage cookies and website data in Safari on Mac - Apple Support


I doubt it will help.


Assuming the problem persists a time-consuming search and destroy mission for Safari-related files in your User Library may be necessary. To read about what you may be up against read *Unable to open safari at all* - Apple Community. That link will take you directly to the resolution. His problem was more severe but muhammadwasee_m eventually fixed it.


Short of that, and if you prefer, contact Apple Support and pester them: Official Apple Support. I can almost guarantee their first tier support representatives will be stumped, and will almost certainly have you go through the motions of reinstalling macOS. You are welcome to try that before you call, just so you can tell them you did it already: How to reinstall macOS - Apple Support. Reinstalling macOS has worked in rare cases, but yours is a rare case.

Safari crashes on Google Maps and in "Settings > Websites" (Mac)

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