Why is iCloud greyed out on my phone?

The iCloud bar in my settings is all grey and I can not access it.

iPhone 14 Plus, iOS 16

Posted on Jul 24, 2023 4:22 AM

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Question marked as Top-ranking reply

Posted on Jul 24, 2023 4:25 AM

If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this document about using Screen Time on an iPhone, iPad, or iPod touch --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.



4 replies
Question marked as Top-ranking reply

Jul 24, 2023 4:25 AM in response to amarieon240

If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this document about using Screen Time on an iPhone, iPad, or iPod touch --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.



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Why is iCloud greyed out on my phone?

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