reset password on MacBook pro

I have a ne MacBook Pro and forgot the password to get into the computer. I have tried all of the steps in the community but I don't have the same options and it keeps taking me back to needing the computer password..In addition, I have tried so many times that it now says it is locked (now with not # of minutes). Help


MacBook Air 13″, macOS 13.0

Posted on Jul 24, 2023 11:04 AM

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Question marked as Top-ranking reply

Posted on Jul 24, 2023 4:28 PM

EQP1 wrote:

I have a ne MacBook Pro and forgot the password to get into the computer. I have tried all of the steps in the community but I don't have the same options and it keeps taking me back to needing the computer password..In addition, I have tried so many times that it now says it is locked (now with not # of minutes). Help




Forgot Admin password—



If you forgot your Mac login password

https://support.apple.com/en-us/HT202860



Reset your Mac login password - Apple Support

https://support.apple.com/guide/mac-help/reset-your-mac-login-password-mh35902/mac


If you can't reset your Mac login password

https://support.apple.com/en-us/HT212190



If your Apple ID is locked or disabled If your Apple ID is locked or disabled - Apple Support


If you encrypted your Mac’s boot disk with FileVault 2 —

this prevents you from using your Apple ID to reset your password

(since the password is used in FileVault’s encryption). Read this Apple support document for more information about FileVault. see https://discussions.apple.com/thread/250256208



1 reply
Question marked as Top-ranking reply

Jul 24, 2023 4:28 PM in response to EQP1

EQP1 wrote:

I have a ne MacBook Pro and forgot the password to get into the computer. I have tried all of the steps in the community but I don't have the same options and it keeps taking me back to needing the computer password..In addition, I have tried so many times that it now says it is locked (now with not # of minutes). Help




Forgot Admin password—



If you forgot your Mac login password

https://support.apple.com/en-us/HT202860



Reset your Mac login password - Apple Support

https://support.apple.com/guide/mac-help/reset-your-mac-login-password-mh35902/mac


If you can't reset your Mac login password

https://support.apple.com/en-us/HT212190



If your Apple ID is locked or disabled If your Apple ID is locked or disabled - Apple Support


If you encrypted your Mac’s boot disk with FileVault 2 —

this prevents you from using your Apple ID to reset your password

(since the password is used in FileVault’s encryption). Read this Apple support document for more information about FileVault. see https://discussions.apple.com/thread/250256208



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reset password on MacBook pro

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