EQP1 wrote:
I have a ne MacBook Pro and forgot the password to get into the computer. I have tried all of the steps in the community but I don't have the same options and it keeps taking me back to needing the computer password..In addition, I have tried so many times that it now says it is locked (now with not # of minutes). Help
Forgot Admin password—
If you forgot your Mac login password
https://support.apple.com/en-us/HT202860
Reset your Mac login password - Apple Support
https://support.apple.com/guide/mac-help/reset-your-mac-login-password-mh35902/mac
If you can't reset your Mac login password
https://support.apple.com/en-us/HT212190
If your Apple ID is locked or disabled If your Apple ID is locked or disabled - Apple Support
If you encrypted your Mac’s boot disk with FileVault 2 —
this prevents you from using your Apple ID to reset your password
(since the password is used in FileVault’s encryption). Read this Apple support document for more information about FileVault. see https://discussions.apple.com/thread/250256208