Delete email from all devices

When I delete a email from my iPhone 13 it does not delete from my iPads

iPhone (102)

Posted on Jul 24, 2023 1:12 PM

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Question marked as Best reply

Posted on Jul 24, 2023 1:26 PM

If you're using the same email account on both your iPhone 13 and iPads, deleting an email on one device should ideally sync and delete the email from all devices connected to that email account. This feature is typically enabled through IMAP (Internet Message Access Protocol) or Exchange, which ensures that your email is synchronized across multiple devices.

However, if you're experiencing a situation where deleting an email on your iPhone 13 does not remove it from your iPads, there could be a few potential reasons for this:

  1. Sync Settings: Check the email sync settings on both your iPhone and iPads to ensure they are set up correctly. Make sure that both devices are using the same sync method (IMAP or Exchange) for the email account.
  2. Offline Mode or Airplane Mode: If one of your devices is in offline mode or airplane mode, it won't be able to sync changes with the email server, which could result in email deletions not being reflected on other devices until the device comes back online.
  3. Delays in Sync: Sometimes, there might be a slight delay in syncing changes across devices. Wait for a few minutes and check if the email eventually gets deleted from the iPads.
  4. Multiple Accounts: Double-check that you are using the same email account on both devices. It's possible that you might have set up different accounts on your iPhone and iPads.
  5. Email Provider Settings: Verify the settings of your email provider to ensure they support sync across devices and that they are not experiencing any service disruptions.
  6. Software Issues: If none of the above steps work, there could be a software glitch or issue with your devices' email apps. In such cases, try restarting your devices or updating the email app to the latest version.

If you've checked all these aspects and are still facing the problem, it might be worth reaching out to Apple Support or your email provider's support for further assistance, as there could be specific configurations or issues with your setup that need to be addressed.

2 replies
Question marked as Best reply

Jul 24, 2023 1:26 PM in response to JimboAlfie

If you're using the same email account on both your iPhone 13 and iPads, deleting an email on one device should ideally sync and delete the email from all devices connected to that email account. This feature is typically enabled through IMAP (Internet Message Access Protocol) or Exchange, which ensures that your email is synchronized across multiple devices.

However, if you're experiencing a situation where deleting an email on your iPhone 13 does not remove it from your iPads, there could be a few potential reasons for this:

  1. Sync Settings: Check the email sync settings on both your iPhone and iPads to ensure they are set up correctly. Make sure that both devices are using the same sync method (IMAP or Exchange) for the email account.
  2. Offline Mode or Airplane Mode: If one of your devices is in offline mode or airplane mode, it won't be able to sync changes with the email server, which could result in email deletions not being reflected on other devices until the device comes back online.
  3. Delays in Sync: Sometimes, there might be a slight delay in syncing changes across devices. Wait for a few minutes and check if the email eventually gets deleted from the iPads.
  4. Multiple Accounts: Double-check that you are using the same email account on both devices. It's possible that you might have set up different accounts on your iPhone and iPads.
  5. Email Provider Settings: Verify the settings of your email provider to ensure they support sync across devices and that they are not experiencing any service disruptions.
  6. Software Issues: If none of the above steps work, there could be a software glitch or issue with your devices' email apps. In such cases, try restarting your devices or updating the email app to the latest version.

If you've checked all these aspects and are still facing the problem, it might be worth reaching out to Apple Support or your email provider's support for further assistance, as there could be specific configurations or issues with your setup that need to be addressed.

Delete email from all devices

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