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Apple Maps unable to connect to server

About every other time I use Apple Maps (either on my phone or via CarPlay) I receive an error that it could not connect to server and can’t display the route. This started in late June. I have tried turning on airplane mode and then off again and sometimes that fixes it but usually it doesn’t. I’ve checked that location services are on. I have a strong signal. I’m not sure what is going on. Anyone else having this issue or have any other suggestions to fix it?

iPhone 12 Pro Max

Posted on Jul 24, 2023 5:02 PM

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Question marked as Top-ranking reply

Posted on Feb 26, 2024 9:52 AM

After trying virtually everything, I shut down my NordVPN on my iPhone 15. Bam, problem gone. Turned it back on and issues cam right back. Off again and all things normal. So... if you have NordVPN give it a shot. I do have an inquiry into Nord as of today.

10 replies

May 22, 2024 9:23 AM in response to History__geek

This happened to me a lot until I figured out that a saved favourite destination had its name slightly revised, and maps would give this error every time I accessed a destination through favourite in CarPlay.


Simply removed the favourite and added the destination again, which fixed the error.


Mine was isolated to destination I was choosing from old favourites, and DNS or VPN settings on/off didn’t prevent the error.


hope this helps!

Apr 13, 2024 4:11 PM in response to JKZim22

OMG!!! I'd tried everything! looked over privacy/location/roaming/using USB/Bluetooth checked and rechecked wiring just in case.


I was so out of ideas I'd tried everything mentioned on the web and then I came across this thread and saw your response, never in million years did I think to switch off the NordVPN I was losing my mind thinking It must be me installing the stereo wrong somehow?!?!


Thanks JKZim22 all this time looking down multiple avenues and all I needed to do was turn the VPN off.

Not brilliant from Nord - they obviously still haven't sorted the issue.

Apple Maps unable to connect to server

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