Unable to change any payment information for my account

Logan_Darr Said:

"Unable to change any payment information for my account: For some reason, my phone will not let me delete the current payment method (It’s an old card; I press delete card, but it does nothing) and the option to add a new payment method is grayed out. I’ve been fighting with it for months, but I’m stumped"

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Troubleshooting Removing and Adding a Methods of Payment:

A. Start Here: If you can't Add a Card to Apple Wallet to Use with Apple Pay - Apple Support

No success?...

B. For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)