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apple pay

So my bank card was set up in Apple Pay, then is stopped working. Went to bank since it said contact issuer, they tried everything so I got a new card, which is a pain to redo everything, new card does the exact same thing.

iPhone 11

Posted on Jul 25, 2023 12:13 AM

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6 replies

Jul 25, 2023 4:41 AM in response to Ravenclaw511

>> If you can't add a card to Apple Wallet to use with Apple Pay


Learn what steps to take if you can't add a card to the Wallet app to use with Apple Pay.


  1. Check that you're able to use Apple Pay:
  1. Check for service outages or connection issues.
  2. Contact your bank or card issuer if you see the following error messages while adding your card to Apple Wallet: 
    • Could Not Add Card 
    • Invalid Card 
    • Card Device Limit 


Apple does not approve or decline cards for use with Apple Pay. If your card was declined, contact your bank or card issuer.

If you need help adding a card, learn how to set up Apple Pay. <<


If you can't add a card to Apple Wallet to use with Apple Pay - Apple Support



Jul 25, 2023 12:35 PM in response to Ravenclaw511

What device are you using and what iOS is it on? When you say went to the bank, do you mean your local branch or did you call their support team?


I read your post, in both communities. At what point in adding your card did you experience the message to contact your bank? Were you to the stage where your bank has to verify your card/account?

apple pay

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