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If my phone’s display get blurred with green light aftet update, Can I claim apple warrenty?

Phone’s display got green after an update. i have apples official warrenty. Can I claim?

iPhone 14 Pro Max, iOS 16

Posted on Jul 25, 2023 12:01 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 25, 2023 12:11 AM

Check if it is a temporary screen glitch by performing a "forced" restart of your device using these instructions: Put it on charge for at least half an hour, then, keeping it plugged in, use these gestures:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


If the issue still persists, since your iPhone is still covered by warranty, I suggest that you contact Apple Support directly, using this link:--> Contact Apple for support and service , or make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

2 replies
Question marked as Top-ranking reply

Jul 25, 2023 12:11 AM in response to mahinur16

Check if it is a temporary screen glitch by performing a "forced" restart of your device using these instructions: Put it on charge for at least half an hour, then, keeping it plugged in, use these gestures:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


If the issue still persists, since your iPhone is still covered by warranty, I suggest that you contact Apple Support directly, using this link:--> Contact Apple for support and service , or make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

If my phone’s display get blurred with green light aftet update, Can I claim apple warrenty?

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