“Adding” steps subtracts them

Adding steps on the Health app used to work. Now it’s subtracting them! iPhone SE 3, iOS 16.5.1 (c)

iPhone SE (3rd generation)

Posted on Jul 25, 2023 10:37 AM

Similar questions

The pedometer on my iPhone 14 with IOS 18.2.1 does not update steps in a timely manner I was walking today and the steps in Health were 6311. I walked about 20 minutes more and the steps were still 6311. I exited the app, came back in, same result. closed the app, same result. I walked about 20 minutes more and then the steps were 105xx. I was probably in an area with intermittent or no cell phone service ; walked another 20 minutes in an area with cell phone coverage, steps were still 105xx. Stopped for about a minute, looked multiple times at the app, no update of steps. Walked to the car and steps were 13k. It is rather annoying to have these large gaps between updates. Is there any way to force Health to update the steps more frequently?
1336 2
How does health app calculate steps on iPhone? How does health app calculate steps [Re-Titled by Moderator]
16782 5
Delete some steps from health app Need to correct by subtracting step from a day.How do I do it?
1430 3

2 replies

cindie196 Author

Level 1

4 points

Jul 27, 2023 9:32 AM in response to cindie196

Never mind … it’s working properly again. Puzzling, though!

cindie196 Author

Level 1

4 points

Jul 30, 2023 1:29 PM in response to cindie196

Oops, it’s happening again — subtracts instead of adding. Am I doing something wrong? Or is it the app?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

“Adding” steps subtracts them

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up