My son iOS on family sharing - normally he could access his library of songs he downloaded, but now he’s only getting mine on his iPad. He can still access his library on his phone.
The issue is on his iPad but not his phone.
iPad Air, iOS 12
The issue is on his iPad but not his phone.
iPad Air, iOS 12
Hi there Kavler,
If your son is not seeing his music library on only one device, first ensure that he is signed in with the same Apple ID as on his iPhone. If he is not using the same Apple ID on the iPad that was used to purchase and download this music, that can cause this issue to occur. This shows how to sign in on the iPad: Sign in with your Apple ID
Once he is signed in with his Apple ID on the iPad, he should be able to redownload his purchased music with the steps outlined here: Redownload music
If you have an Apple Music family subscription, make sure this is set up properly on the iPad using this article: Get an Apple Music family subscription
If something else is occurring or he is getting an error message of some kind, please provide more details so that we can continue to assist.
Cheers!
Hi there Kavler,
If your son is not seeing his music library on only one device, first ensure that he is signed in with the same Apple ID as on his iPhone. If he is not using the same Apple ID on the iPad that was used to purchase and download this music, that can cause this issue to occur. This shows how to sign in on the iPad: Sign in with your Apple ID
Once he is signed in with his Apple ID on the iPad, he should be able to redownload his purchased music with the steps outlined here: Redownload music
If you have an Apple Music family subscription, make sure this is set up properly on the iPad using this article: Get an Apple Music family subscription
If something else is occurring or he is getting an error message of some kind, please provide more details so that we can continue to assist.
Cheers!
My son iOS on family sharing - normally he could access his library of songs he downloaded, but now he’s only getting mine on his iPad. He can still access his library on his phone.