New iPad 10 has been "setting up your Apple ID" for 20 hrs and it wont do anything else except display this message

new iPad 10 will not complete setup

Posted on Jul 25, 2023 11:54 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 25, 2023 12:56 PM

Try restarting the device and starting over if necessary. Make sure it can get a good Internet connection.


Click on this link to learn how to restart your iPad --> Restart your iPad - Apple Support


Learn what to do if your iPad is frozen, doesn't turn on, or doesn't respond. Click here --> If your iPad won't turn on or is frozen - Apple Support


Failing that:


Refer to this document for ways to contact Apple ➞ Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone ➞ Contact Apple for support and service - Apple Support


1 reply
Question marked as Top-ranking reply

Jul 25, 2023 12:56 PM in response to rswendsen

Try restarting the device and starting over if necessary. Make sure it can get a good Internet connection.


Click on this link to learn how to restart your iPad --> Restart your iPad - Apple Support


Learn what to do if your iPad is frozen, doesn't turn on, or doesn't respond. Click here --> If your iPad won't turn on or is frozen - Apple Support


Failing that:


Refer to this document for ways to contact Apple ➞ Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone ➞ Contact Apple for support and service - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

New iPad 10 has been "setting up your Apple ID" for 20 hrs and it wont do anything else except display this message

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.