Since upgrading from High Sierra to Monterey (because some facilities like mail and Safari were no longer working properly) my Canon MG7150 printer will not scan. I can print, but the scanner will not work. Does anyone have a solution that might help? I'm hoping I can still use this printer which gives no trouble normally and do not want the expense of having to buy a new one.
iMac 21.5″, macOS 12.1
Connect the printer via USB and see if ImageCapture sees the scanner.
If not, download the IJ Scanner for Catalina software from Canon. Catalina was Apple's first 64 bit only operating system, which Monterey is too.
If not, try the Airprint driver which is picked by holding the Option key when adding the printer to the Printers and Scanners in Apple menu -> System Preferences. It can help to program the printer to have the same WiFi network settings as the computer.
When neither Image Capture nor Airprint works, VueScan is a possibility, as well as SANE.
Lastly if you have space on your hard drive, of at least 100 GB, you can use Disk Utility to format 60 GB or more to install the original OS that came with the Mac, using HFS Extended GUID formatting. Then run command-option-shift-R recovery to install the original OS that came with the Mac, and then upgrade back to Mojave.
Mail should have worked properly in High Sierra and Mojave, as all you need are either IMAP or exchange settings to use Mail. The presets for Yahoo, Verizon, AOL, Gmail and iCloud may be obsolete, but each of these work on IMAP.
Safari tends to get obsolete quickly. Many better browsers are on this tip:
Browsers by Mac operating system - Apple Community
If you still have a clone from the older operating system, and have not upgraded your Music and Photos library to Monterey, you may want to try these alternatives on the clone to see if you can go back to your older operating system by cloning it back.
Connect the printer via USB and see if ImageCapture sees the scanner.
If not, download the IJ Scanner for Catalina software from Canon. Catalina was Apple's first 64 bit only operating system, which Monterey is too.
If not, try the Airprint driver which is picked by holding the Option key when adding the printer to the Printers and Scanners in Apple menu -> System Preferences. It can help to program the printer to have the same WiFi network settings as the computer.
When neither Image Capture nor Airprint works, VueScan is a possibility, as well as SANE.
Lastly if you have space on your hard drive, of at least 100 GB, you can use Disk Utility to format 60 GB or more to install the original OS that came with the Mac, using HFS Extended GUID formatting. Then run command-option-shift-R recovery to install the original OS that came with the Mac, and then upgrade back to Mojave.
Mail should have worked properly in High Sierra and Mojave, as all you need are either IMAP or exchange settings to use Mail. The presets for Yahoo, Verizon, AOL, Gmail and iCloud may be obsolete, but each of these work on IMAP.
Safari tends to get obsolete quickly. Many better browsers are on this tip:
Browsers by Mac operating system - Apple Community
If you still have a clone from the older operating system, and have not upgraded your Music and Photos library to Monterey, you may want to try these alternatives on the clone to see if you can go back to your older operating system by cloning it back.
According to Cannon, the M7150 has AirPrint support
If set up as an AirPrint printer, all the printer’s features should be available via the System Preferences-> Printer control panel.
OK, please go step by step and tell me what you have tried.
Please use short concise sentences, and if possible break each step with two return keys.
I can then identify what might have been messed.
Any visuals can be handy. Use the following tip to add them if needed.
How to post an image in Apple Support Com… - Apple Community
a, Thank you so much for such a comprehensive answer. I'm not very technical and have failed at a couple of the tasks so will need help to do most of what you've suggested and have fingers crossed my problem will be solved. I appreciate the time you spent in responding. Thanks
Canon Pixma MG7150 compatibility with macOS Monterey
