Why is my Apple TV app stuck on library and I’m unable to access my movies and shows

Question

Level 1

14 points

I try to get into my Apple TV app on my iPhone and it goes to a library screen where it doesn’t let me do anything

iPhone 11, iOS 16

Posted on Jul 25, 2023 10:00 PM

Answer 1

Level 10

152,028 points

The TV app on iPhone or iPad needs internet access, to show anything other than the local library.

Through Wi-Fi, the TV app should have regular internet access.
On cellular, the TV app would need extra permission to use cellular data. Settings﹥Cellular﹥[scroll down to apps list] TV app﹥

Answer 2

Level 10

152,028 points

Possibly the country or region where you are or what is set for your Apple ID account,

doesn’t support more functionality in the TV app than Library media.

Answer 3

My cellular data is turned on for my Apple TV but I’m still stuck at library. What else can be done please?

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