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Level 1

5 points

I was charged for a free trial at the minute I accepted to start the free trial

It billed me a lot more than the app even asked for in the begin with. The name of the app is AVI.

I got charged for it and deleted immediately and removed subscription. But I can’t ask for refund because it doesn’t even show that it billed me. Just got an sms with Apple Pay bill and no way to get refund. That happened to me twice btw. I’m scared of using these “free” trial apps. It cost me a lot of money and I’m asking for a refund

iPhone XR

Posted on Jul 25, 2023 11:35 PM

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Top-ranking reply

Level 9

73,419 points

Posted on Jul 26, 2023 1:57 AM

Does the app show up in the list of your purchases?

If so, follow the steps mentioned in this article to request a refund from Apple:

Request a refund for apps or content that you bought from Apple - Apple Support

In case you have not been charge by Apple, you will have to contact the developer of your app about that, as explained in this article:

How to contact an app developer - Apple Support

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1 reply

Top-ranking reply

Level 9

73,419 points

Jul 26, 2023 1:57 AM in response to u199

Does the app show up in the list of your purchases?

If so, follow the steps mentioned in this article to request a refund from Apple:

Request a refund for apps or content that you bought from Apple - Apple Support

In case you have not been charge by Apple, you will have to contact the developer of your app about that, as explained in this article:

How to contact an app developer - Apple Support

Reply

I was charged for a free trial at the minute I accepted to start the free trial

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