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User profile for user: DewardK
DewardK Author
User level: Level 1
4 points

I have a windows pc that I needed to deauthorize as I was restructuring my equipment and now when I try to reauthorize it.. apple tells me I have 5 computers authorize.. according to my notebook and only has 3 computers listed. How do I fix?

I am trying to restructure my itunes as I have moved from my previous location and in doing so.. I am trying to simplify the environment. I had this itunes library on an older pc... now when I try to authorize on a new pc, it tells me that I have exceeded the 5 that I can have but when I look at the list, I only have my notebook, and one other device. It does not allow me to authorize as it says I have more than 5. Any ideas how I can get this authorized?


Windows, Windows 10

Posted on Jul 26, 2023 9:10 AM

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User profile for user: FoxFifth
FoxFifth
User level: Level 10
472,719 points

Posted on Jul 26, 2023 9:23 AM

"Deauthorize all" and then reauthorize any computers that you still have. Note that only computers are affected, not iPads or iPhones. Also note that there is no list of what computers are authorized but there is a list of "associated" devices which is a different thing. See: Authorization vs. association - Apple Community


To Deauthorize All and reauthorize, see the following instructions from Authorize or deauthorize your computer for iTunes Store purchases - Apple Support


To deauthorize a computer that you don't have access to, you have to deauthorize all of your computers. Then authorize each computer that you have again. You can deauthorize all computers only once a year.

  1. Open iTunes.
  2. Choose Account > View My Account.
  3. Sign in with your Apple ID and password. Forgot your Apple ID?
  4. At the top of your Account Information page, go to the Apple ID Summary section.
  5. Next to Computer Authorizations, click Deauthorize All.
  6. Authorize each computer that you use again.



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User profile for user: FoxFifth
FoxFifth
User level: Level 10
472,719 points

Jul 26, 2023 9:23 AM in response to DewardK

"Deauthorize all" and then reauthorize any computers that you still have. Note that only computers are affected, not iPads or iPhones. Also note that there is no list of what computers are authorized but there is a list of "associated" devices which is a different thing. See: Authorization vs. association - Apple Community


To Deauthorize All and reauthorize, see the following instructions from Authorize or deauthorize your computer for iTunes Store purchases - Apple Support


To deauthorize a computer that you don't have access to, you have to deauthorize all of your computers. Then authorize each computer that you have again. You can deauthorize all computers only once a year.

  1. Open iTunes.
  2. Choose Account > View My Account.
  3. Sign in with your Apple ID and password. Forgot your Apple ID?
  4. At the top of your Account Information page, go to the Apple ID Summary section.
  5. Next to Computer Authorizations, click Deauthorize All.
  6. Authorize each computer that you use again.



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I have a windows pc that I needed to deauthorize as I was restructuring my equipment and now when I try to reauthorize it.. apple tells me I have 5 computers authorize.. according to my notebook and only has 3 computers listed. How do I fix?

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