Microsoft 365 is not working now that I have updated my OS. It states that I need to have 11.0 or higher but the system states that I am up to date at 10.15.7 Please advise.

Microsoft 365 is not working now that I have updated my OS. It states that I need to have 11.0 or higher but the system states that I am up to date at 10.15.7 Please advise.

MacBook Pro 15″, macOS 10.15

Posted on Jul 26, 2023 2:41 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 26, 2023 3:00 PM

Here is how to get macOS 11 or later, if your Mac supports that:


How to download and install macOS - Apple Support


The model year of the MacBook Pro you are using matters here. macOS 11 requires MacBook Pro Late 2013 or later.


Background: macOS will update as you are checking here, but requires an extra step for an upgrade. An update is expected to fix problems and issues and errors, and can introduce minor new features. An update is not expected to disrupt apps. An upgrade is larger and more involved, with more changes, more enhancements, and can adversely effect some apps.

1 reply
Question marked as Top-ranking reply

Jul 26, 2023 3:00 PM in response to Tpalughi

Here is how to get macOS 11 or later, if your Mac supports that:


How to download and install macOS - Apple Support


The model year of the MacBook Pro you are using matters here. macOS 11 requires MacBook Pro Late 2013 or later.


Background: macOS will update as you are checking here, but requires an extra step for an upgrade. An update is expected to fix problems and issues and errors, and can introduce minor new features. An update is not expected to disrupt apps. An upgrade is larger and more involved, with more changes, more enhancements, and can adversely effect some apps.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Microsoft 365 is not working now that I have updated my OS. It states that I need to have 11.0 or higher but the system states that I am up to date at 10.15.7 Please advise.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.