The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I have a logged-in apple id, but when I click sign out, and enter the correct password, I get an error saying: "Your Apple ID is not active" and I can't sign out. I need to sign out in order to login with other apple id to my mac
MacBook Air (M1, 2020)
You'll need to call Apple Support for assistance with this. Please see this: Contact - How to Contact Us - Apple
I get an error saying: "Your Apple ID is not active"
If your Apple ID says it's inactive you need to reach out for support from Apple directly -> Get Support
Signout from inactive apple id
