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In attempting to set up a new password for my daughter's computer, this problem is occuring.
I rebooted using Ctrl-R. I went to the macOS Recovery screen. After typing in the Apple ID and the password, the message "There was an error connecting the Apple ID server" appears. How do I fix this?
Earlier Mac models
If it says that it can't connect the Apple ID server, follow the instructions here: If you can't connect to the App Store, iTunes Store, or other Apple services
Also, Apple ID passwords can be reset by going to https://iforgot.apple.com
If it's the login password, you will need to follow steps here: Reset your Mac login password You can select your macOS version at the top of the page.
If it says that it can't connect the Apple ID server, follow the instructions here: If you can't connect to the App Store, iTunes Store, or other Apple services
Also, Apple ID passwords can be reset by going to https://iforgot.apple.com
If it's the login password, you will need to follow steps here: Reset your Mac login password You can select your macOS version at the top of the page.
To change your login password, you can follow the steps here: Change the login password on Mac. If you have an older version, you can select your Mac's version on the top of the page.
She doesn’t know her current password so she can’t login at all. We are attempting to get a new one using her Apple ID.
Setting up a new password for a 2013 MacBook Air
