soheil165 Author

Level 1

4 points

Apple pay

my refund is on a visa card that is no longer active on my Apple pay.

what should i do for receive my money?

iPhone XR, iOS 16

Posted on Jul 26, 2023 8:30 PM

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Top-ranking reply

Community+ 2026

Level 10

83,177 points

Posted on Jul 27, 2023 3:24 AM

You should contact the official Apple Support directly about that. Only they can look into your personal data, to find the reason for this issue.

Use this link as a start:

Subscriptions and Billing - Apple Support

Or give them a call by selecting the phone number for your region from this Apple page:

Contact Apple for support and service - Apple Support

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2 replies

Top-ranking reply

Community+ 2026

Level 10

83,177 points

Jul 27, 2023 3:24 AM in response to soheil165

You should contact the official Apple Support directly about that. Only they can look into your personal data, to find the reason for this issue.

Use this link as a start:

Subscriptions and Billing - Apple Support

Or give them a call by selecting the phone number for your region from this Apple page:

Contact Apple for support and service - Apple Support

Reply

Jul 27, 2023 3:37 AM in response to soheil165

Call or tex support . Go on iMessage and tell them and they will help you.

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