FaceTime number not working

My daughter apple phone number is not showing in her setting, some random 11. digits is showing and her email. But she can’t FaceTime now

iPhone 11 Pro Max, iOS 16

Posted on Jul 26, 2023 11:41 PM

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Question marked as Top-ranking reply

Posted on Jul 27, 2023 1:13 AM

Did her phone number show up correctly in the past?

Did she update the iPhone to the latest iOS 16.6 yet?


Did she already turn iMessage and FaceTime off and on again?

...

Turn off and restart iMessage and FaceTime


  1. Go to Settings > Messages and turn off iMessage.
  2. Go to Settings > FaceTime and turn off FaceTime.
  3. Restart your device:

4 . Turn iMessage and FaceTime back on.

...

copied from: If you can’t turn on or sign in to iMessage or FaceTime - Apple Support

1 reply
Question marked as Top-ranking reply

Jul 27, 2023 1:13 AM in response to abagailH

Did her phone number show up correctly in the past?

Did she update the iPhone to the latest iOS 16.6 yet?


Did she already turn iMessage and FaceTime off and on again?

...

Turn off and restart iMessage and FaceTime


  1. Go to Settings > Messages and turn off iMessage.
  2. Go to Settings > FaceTime and turn off FaceTime.
  3. Restart your device:

4 . Turn iMessage and FaceTime back on.

...

copied from: If you can’t turn on or sign in to iMessage or FaceTime - Apple Support

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FaceTime number not working

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