Is there a way to stop Apple Wallet from opening automatically when near a paying terminal.

I wouldn’t mind it, but i have to give my phone to a bus driver so he could read my bus ticket’s QR code. As the payment terminal is situated near to the QR-code reader device on the same console, sometimes it takes 10 or even 20 seconds to get it done. It is annoying to the driver and to the passengers, too. Please help.

iPhone SE, iOS 16

Posted on Jul 27, 2023 1:49 AM

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Question marked as Top-ranking reply

Posted on Aug 2, 2023 8:30 AM

I stumbled on this last night and was just getting ready to start looking for your post. Please follow this path;


iPhone > Settings app > Face ID & Passcode > scroll down to Allow Access When Locked > Turn off Wallet.


Fixed.

76 replies

Aug 26, 2024 4:44 PM in response to pau_uvieu

So, Apple should support older technology no matter what? Is that your position? If not, at what does a company drop support?


I see basically one thread on this and one to two dozen posters wanting QR support. How about support for the first iPhone and 2G cellular service, or 3G service that’s still used in a few countries? If Apple continued to support what other people want, you wouldn’t mind paying the extra for a modem that doesn’t benefit you, would you?


I think you see my point. So far I’ve seen one use case. Do you have a use case that millions could benefit from or is it a convenience for a few thousand, like supporting 3G cellular?


So, the behavior that you object to is a convenience for millions around the world. I see far more people traveling by plane, and subways that use NFC for convenience and speed through turnstiles. All the transit company needs to do is add a button to add the QR code to your Wallet. This is not a monstrous undertaking.


Why isn’t it the transit companies responsibility to adapt to modern technology?

Aug 26, 2024 5:00 PM in response to Jeff Donald

You are completely missing the point and getting wrong this conversation.


The issue is not to “support older technology” as you claim. The issue is that apple wallet kicks in automatically without possibility to block this behaviour. Period.


This is neither a question about technology, as QR and NFC are not comparable as they are used for different purposes, regardless that in this case they are.


This is neither Apple offering better technology, but Apple impeding that QR codes are used.


And finally, you are again wrong when you say that the “behavior that you object to is a convenience for millions around the world”, for nobody is objecting to that behaviour (which most of us use) but objecting to the fact that the user is incapable to stop that behaviour when desired, as it should be if Apple did this properly.


Please focus.

Aug 26, 2024 5:06 PM in response to Stringray

You’re assuming facts that aren’t in evidence. The only use case I’ve read is a transit company in limited circumstances (long distance tickets). Hardly an issue affecting millions. Your issue is Apple, Google, Microsoft, et al don’t support older technology. I understand convenience and how millions of travelers on planes support NFC. Your transit company is behind the times. Why aren’t you petitioning the transit company to add a simple button to their website to add your QR code to your Wallet?


Transit company emails you the link, you click on it, the ticket loads instantly to your Wallet and you scan your QR code on existing equipment. Maybe it’s time printed QR codes went the way of buggy whips.


As for my participation, I do not currently work for Apple. I was an Apple Store manager and I currently own Apple Stock. When I did work for Apple, we were actually prohibited from participating in the forums here.


I’m in a position to explain how something’s work. Some participants seem to want things explained or want situations explained to them. That may not be you and if I’ve offended you, I apologize. But having been a developer years ago, I also understand how the software and hardware need to integrate and support newer technology. I don’t understand the desire to cling to the past and not make advancements forward. Before you think I’m some young kid, I’m 67.

Aug 26, 2024 5:36 PM in response to Jeff Donald

Here is my boarding pass for a recent flight.


That sure looks like a QR code to me. Does it look like one to you? Here’s how it works, I approach the gate, Apple Wallet opens, my boarding pass with QR code is automatically pulled up on the screen, screen brightness moves to max to increase contrast and make scanning the code easier and holding my iphone above the QR code reader, It scans the pass and I walk straight through. A hundred or more people behind me are doing the same and also at thousands of airports around the world. It just works. That’s just a very small part future, NFC technology brings. I’m sorry that seems too much for your transit company.

Aug 26, 2024 6:02 PM in response to Jeff Donald

I am not sure about when you shifted the topic of this thread to a discussion of QR vs. NFC. It is not and never was.


And the issue is not ”Apple, Google, Microsoft, et al don’t support older technology”.


This has nothing to do with QR or with how transportation companies manage their ticketing systems.


It has to do with Apple not giving the option to cancel the automatic kicking in of Apple Wallet when the phone detects an NFC terminal.


Is this clear? So please let’s stay on topic and do not digress with unrelated discussions on technology.

Aug 26, 2024 6:16 PM in response to pau_uvieu

>>You are not being helpful, and you can save the condescending travel story that doesn’t add any useful information. This is not about the wonders of Apple Pay. It is about Apple Pay kicking in as soon as the phone detects an NFC terminal, and the impossibility to avoid this from happening. It is not that difficult to understand.<<


Present a case where having the option causes no harm. You haven’t laid out such a case, other than stating you want options. Explain how the option will not inconvenience anyone and is beneficial to the majority.

Aug 26, 2024 7:18 PM in response to Jeff Donald

The word “option” is self explanatory. “Option” means it is something you activate or you deactivate at your convenience. It is optional, get it?


For the many people that have no issues with Apple Pay popping up as soon as it gets near an NFC resder, they can have that behaviour activated. For those that in some occasions have trouble with it, they can always go to settings and disable it for as long as they need, and then put it on back again when they see fit. Or not. Or whatever they like.


Why is this so hard to understand?

Aug 26, 2024 7:23 PM in response to Jeff Donald

Option implies optional. You turn it on an off in your phone settings at your convenience.


What is the problem with that? I cannot think of any case in which having this option in your phone is detrimental. Can you?


By the way, adding this option in the phone settings it is something extremely easy to implement in iOS and releasable with the next iOS update. There is no issue at all in modifying billions of devices as you said before. Apple already does that with each new iOS version it releases.

Aug 26, 2024 7:30 PM in response to pau_uvieu

pau_uvieu wrote:

By the way, adding this option in the phone settings it is something extremely easy to implement in iOS and releasable with the next iOS update. There is no issue at all in modifying billions of devices as you said before. Apple already does that with each new iOS version it releases.

It has been my observation that people who say it's "extremely easy" to implement a change in something as complex as iOS usually haven't done a lot of enterprise-level programming.

Aug 26, 2024 7:49 PM in response to IdrisSeabright

>>It has been my observation that people who say it's "extremely easy" to implement a change in something as complex as iOS usually haven't done a lot of enterprise-level programming.<<


I have programmed embedded systems for satellites and ground segments at the European Space Agency, so I have done quite a lot of enterprise-level programming, in the order of hundreds of thousands lines of code. Things way more complex than iOS, so your observation does not serve you well in this case.

Aug 26, 2024 7:51 PM in response to pau_uvieu

pau_uvieu wrote:

>>It has been my observation that people who say it's "extremely easy" to implement a change in something as complex as iOS usually haven't done a lot of enterprise-level programming.<<

I have programmed embedded systems for satellites and ground segments at the European Space Agency, so I have done quite a lot of enterprise-level programming, in the order of hundreds of thousands lines of code. Things way more complex than iOS, so your observation does not serve you well in this case.

Perhaps then, it's time for you to go to work for Apple and share your expertise. ;-)

Aug 27, 2024 7:01 AM in response to pau_uvieu

pau_uvieu wrote:

>>Perhaps then, it's time for you to go to work for Apple and share your expertise. ;-)<<

As I said, that’s something extremely easy and Apple can do it on its own. I have way better and more interesting things to do ;-)

Apple has many thousands requests and suggestions pending at any given time. What makes you think that yours is more important than any of the thousands of others? Have you told Apple about it? Apple ranks updates by the demand for them. Have you requested this in →Product Feedback - Apple. If you and thousands of others ask for the same or similar change it will probably happen.


But apparently very few users regard this as an issue. For one, to activate Wallet the top edge of your iPhone must be less than 1 inch from the NFC sensor. I know, because sometimes I have to move the phone around on the terminal to find the right placement.

Aug 27, 2024 7:01 AM in response to pau_uvieu

>>Option implies optional. You turn it on an off in your phone settings at your convenience. What is the problem with that? I cannot think of any case in which having this option in your phone is detrimental. Can you?<<


Yes, I see human error being given a toehold in a system the works extremely well, except for a vocal few like yourself. By your own admission you’re better trained than the average iPhone user. I see people trying to go through airport security, trying to board a plane or pass a turnstile when getting on a train or subway. I see people fumbling with settings at checkouts.


When I go through the airport I see people with paper boarding passes. They understand they need a printed pass. Why can’t you print your pass? Why? If you don’t want to print, then convince your transit company to support Apple and Android wallets? It’s simpler for a transit company to change, than change billions of devices and billions of users. You may disagree, but anyone that has provided customer service for technology sees a potential nightmare.


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Is there a way to stop Apple Wallet from opening automatically when near a paying terminal.

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