Hi there I have subscribed for Apple One family subscription after my Apple Music Family subscription expired but my Apple Music is still showing inactive, even though I have an active Apple One family subscription

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Hi there I have subscribed for Apple One family subscription after my Apple Music Family subscription expired but my Apple Music is still showing inactive, even though I have an active Apple One family subscription

Hi there I have subscribed for Apple One family subscription after my Apple Music Family subscription expired. The Apple TV and the iCloud features are active except my Apple Music for me and my family is still showing inactive, even though I have an active Apple One family subscription

iPhone 6s, iOS 15

Posted on Jul 27, 2023 10:34 AM

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Answer 1

Lee_ms

Community Specialist

Jul 28, 2023 10:44 AM in response to Nalishadcst

Hi Nalishadcst,

We see you're posting from the Bundle Apple subscriptions with Apple One resource. You'll want to make sure that the subscription is active on your account. Here's how you can do that: Manage App Store purchases, subscriptions, settings, and restrictions on iPad - Apple Support

If you're properly subscribed and unable to access the service you can reach out for additional support here: Get Support

Take care.

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Hi there I have subscribed for Apple One family subscription after my Apple Music Family subscription expired but my Apple Music is still showing inactive, even though I have an active Apple One family subscription

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