I never signed up for SimplyWise app. How do I dispute the charge and get a refund?

Hi I’m from the SimplyWise support team. If you write us at support@simplywise.com I will help ensure you’re canceled and refunded TODAY! We never want anyone paying for our service that does not find SimplyWise helpful.

Did you get the email notification from Apple? If yes, is it genuine?

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

Did you check the list of your purchases?

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

If you can't find it, did you download it directly from the developer?

In that case you should contact the developer of your app about that, as explained in this article:

How to contact an app developer - Apple Support

My boss sent my a link to simplywise. I downloaded it to see what it was about. I didn’t like it because I couldn’t figure it out. I emailed them as well and then unsubscribed and for some reason it didn’t work because they took over $90 from me. I called immediately and deleted the app and now they are saying it could take 30 days to get my money back. Records would show I used the app once to check it out and now I’m being charged and told I have to wait 30 days on my refund. I will NEVER use an app that charges you to try it out again.