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Whenever I open Video from Desktop It looks Hours and Hours to download from iCloud Drive: What Services Apple iCloud proving

Hi there,


Whenever I open Video from Desktop It looks Hours and Hours to download from iCloud Drive: What Services Apple iCloud providing....



It is informed that Its been months and months I've been facing such issues From iCloud Drive that is unbearable.


How would I reach out to iCloud team to took into my account issues, Why would It take to much time to get data from cloud.


Looking forward to hearing from you


Best Wishes

Amir Ali

MacBook Pro 13″, macOS 13.4

Posted on Jul 28, 2023 2:48 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 29, 2023 9:04 AM

iCloud Drive is meant for storing files / folders and not for uploading videos Upload and download files from iCloud Drive on iCloud.com - Apple Support

You need to set up photo library from Mac Set up and use iCloud Photos - Apple Support

Download your photos and videos from iCloud.com

  1. On iCloud.com, click Photos.
  2. Select the photos and videos you want to download. 
  3. Click and hold the download button  in the top right-hand corner of the window. If you want to download your content as it was originally captured or imported, choose Unmodified Original. For JPEG or H.264 format – including edits and even if it was originally in HEIF or HEVC format – choose Most Compatible.
  4. Click download.


Similar questions

2 replies
Question marked as Top-ranking reply

Jul 29, 2023 9:04 AM in response to amiralideveloper

iCloud Drive is meant for storing files / folders and not for uploading videos Upload and download files from iCloud Drive on iCloud.com - Apple Support

You need to set up photo library from Mac Set up and use iCloud Photos - Apple Support

Download your photos and videos from iCloud.com

  1. On iCloud.com, click Photos.
  2. Select the photos and videos you want to download. 
  3. Click and hold the download button  in the top right-hand corner of the window. If you want to download your content as it was originally captured or imported, choose Unmodified Original. For JPEG or H.264 format – including edits and even if it was originally in HEIF or HEVC format – choose Most Compatible.
  4. Click download.


Jul 29, 2023 1:49 AM in response to amiralideveloper

Check the network connection, see the following Apple articles:

Check the status of your network on Mac

Check the status of your network on Mac - Apple Support

 

You need to have a good Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


Turn Off VPN, see -> Change VPN settings on Mac

Change VPN settings on Mac – Apple Support (UK)


Make sure you don't have a firewall enabled: Change Firewall settings on Mac – Apple Support (UK)

 

If your Mac isn't connecting to the internet over Wi-Fi

If your Mac isn't connecting to the internet over Wi-Fi - Apple Support

 


Whenever I open Video from Desktop It looks Hours and Hours to download from iCloud Drive: What Services Apple iCloud proving

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