I called my bf and his phone was dead. It still rang on my end but he said it isn’t connected to his Mac for calls. Is it because I used wifi calling to call him?

His phone was dead for an hour he said , texts wouldn’t go through but calls were

iPhone 11, iOS 14

Posted on Jul 28, 2023 3:23 PM

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Question marked as Top-ranking reply

Posted on Jul 28, 2023 3:33 PM

If there is no working iPhone for what Apple calls Continuity, then cellular calls will not reach a Mac, as a Mac has no cellular communications. A Mac or iPad uses the iPhone associated with the same Apple ID for cellular access, and that iPhone must also be nearby, and must be connected to the cellular network.


Your use of Wi-Fi calling is unrelated to this. That’s how you connect into the cellular carrier network, if not via cellular. That connection is unrelated to the connection between the called cellular phone and the called phone’s carrier network.


You could use FaceTime of Messages here, or related as an alternative for these communications, as no cellular network is needed with those. I usually use Messages, which can use cellular networks when needed and prefers to use other paths including Wi-Fi when that’s available. Green bubbles in Messages conversations means SMS cellular communications is being used, while blue bubbles means Wi-Fi or other network communications are being used.


Here, I’d expect a few rings and then getting forwarded to voicemail, depending on the connection and the carriers.


PS: Please update your iPhone to iOS 16, if you’re really still using iOS 14 per the footer here.


Update your iPhone or iPad - Apple Support


iOS 14 is very old, and with known issues.


5 replies
Question marked as Top-ranking reply

Jul 28, 2023 3:33 PM in response to Charlie205_

If there is no working iPhone for what Apple calls Continuity, then cellular calls will not reach a Mac, as a Mac has no cellular communications. A Mac or iPad uses the iPhone associated with the same Apple ID for cellular access, and that iPhone must also be nearby, and must be connected to the cellular network.


Your use of Wi-Fi calling is unrelated to this. That’s how you connect into the cellular carrier network, if not via cellular. That connection is unrelated to the connection between the called cellular phone and the called phone’s carrier network.


You could use FaceTime of Messages here, or related as an alternative for these communications, as no cellular network is needed with those. I usually use Messages, which can use cellular networks when needed and prefers to use other paths including Wi-Fi when that’s available. Green bubbles in Messages conversations means SMS cellular communications is being used, while blue bubbles means Wi-Fi or other network communications are being used.


Here, I’d expect a few rings and then getting forwarded to voicemail, depending on the connection and the carriers.


PS: Please update your iPhone to iOS 16, if you’re really still using iOS 14 per the footer here.


Update your iPhone or iPad - Apple Support


iOS 14 is very old, and with known issues.


Jul 29, 2023 12:06 AM in response to Charlie205_

Charlie205_ wrote:

Even if the battery is dead it will still ring on my end? I just thought that isn’t possible


You’ll hear some usually small number of rings, maybe none, and then get voicemail, depending in the carriers and related details.


But there are seemingly other and non-technical issues here, and you will want to decide how to address those. That might involve full and frank discussions, or potentially replacement or upgrade, at your sole discretion.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I called my bf and his phone was dead. It still rang on my end but he said it isn’t connected to his Mac for calls. Is it because I used wifi calling to call him?

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