Items disappears from FindMy
I traded my 13 Pro for a 14 and all my items have disappeared from FindMy. How can I restore them?
iPhone 6s Plus, iOS 14
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User profile for user:
Lissy_12
User level:
Community Specialist
Hi A. Jean,
Thank you for using the Apple Support Communities! Are you signed in with the same Apple ID? You can check by following the steps below:
Set up Find My on your iPhone, iPad, iPod touch, or Mac
1. Open the Settings app.
2. Tap your name, then tap Find My.
3. If you want friends and family to know where you are, turn on Share My Location.
4. Tap Find My [device], then turn on Find My [device].
5. To see your device even when it's offline, turn on Find My network.*
6. To have the location of your device sent to Apple when the battery is low, turn on Send Last Location.
If you want to be able to find your lost device on a map, make sure that Location Services is turned on. To do this, go to Settings > Privacy & Security > Location Services, and turn on Location Services.
Hope this helps!
Have a great day.