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ClaudiaGal88 Author

Level 1

4 points

My account has been been disabled

I temped to update my new debit card into my payment method in my iPhone and it’s telling me my account has been disabled

iPhone 12 Pro, iOS 16

Posted on Jul 28, 2023 8:31 PM

Top-ranking reply

2NumForIce

Level 2

382 points

Posted on Jul 28, 2023 8:33 PM

Hi ClaudiaGal88,

If you see a message that says "Your account has been disabled in the App Store and iTunes", it might be because of a payment issue. You will need to contact Apple Support using the link.

See here: If a message says 'Your account has been disabled in the App Store and iTunes'

If your Apple ID has been disabled for security reasons, you will need to reset your password.

See here: If your Apple ID is locked or disabled

Hope that helps!

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My account has been been disabled

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