It will not let me add my Apple Pay to use on apps

It will not let me use my debit card or Apple Pay on apps. And it shows that I can not add a payment when I go to add mine and it shows random cards that are not mine.

Gabi’s iPhone

Posted on Jul 28, 2023 10:16 PM

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Question marked as Top-ranking reply

Posted on Jul 29, 2023 5:50 AM

Hey There,


Thanks for reaching out to the community regarding your concern. based on your error message, it seems like you are registered as a family member in a group setup by the organizer. may i ask that you confirm with the organizer of the family group that they have not issued any instruction not to allow you to add your own card details. also kindly make sure to confirm with them if they recognize any of the cards in the above screenshot. these cards may be from some members of the family.


please refer to this helpful link : Add a payment method to your Apple ID - Apple Support


if you are not in a family group that you are not aware of, please see this link on how to leave: Leave Family Sharing - Apple Support


if you require more assistance, please reply to this message and i will try my best to assist,


have a great day :)


Killian R


1 reply
Question marked as Top-ranking reply

Jul 29, 2023 5:50 AM in response to Saba_2024

Hey There,


Thanks for reaching out to the community regarding your concern. based on your error message, it seems like you are registered as a family member in a group setup by the organizer. may i ask that you confirm with the organizer of the family group that they have not issued any instruction not to allow you to add your own card details. also kindly make sure to confirm with them if they recognize any of the cards in the above screenshot. these cards may be from some members of the family.


please refer to this helpful link : Add a payment method to your Apple ID - Apple Support


if you are not in a family group that you are not aware of, please see this link on how to leave: Leave Family Sharing - Apple Support


if you require more assistance, please reply to this message and i will try my best to assist,


have a great day :)


Killian R


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It will not let me add my Apple Pay to use on apps

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