Updating apps and Payments methods

This'll sound kind of confusing so ill try to keep is as simple as I can. Whenever I try to update apps on my apple id It says "update payment method" or something along those lines. I have money on my apple id balance, but it doesnt seem to just want that. And whenever i try to put on a (visa card) it says "this payment method cannot be used, update it or try again." (not exact words but something like that. So now I have balance on my apple id that I can't use, which kinda sucks and feels like a waste of money, and apps I can't use due to them not being able to update. I don't have any active subscriptions and I've contancted support about this before but to no avail.. has anyone else experienced this issue?


TLDR: Can't update apps without payment method, But funds on my apple id wont work and it won't let me add visa cards

iPad Air 2, iPadOS 15

Posted on Jul 28, 2023 10:06 PM

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Question marked as Top-ranking reply

Posted on Jul 29, 2023 12:42 AM

I have money on my apple id balance, but it doesnt seem to just want that.

So now I have balance on my apple id that I can't use,


See -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)

  • if you want to use your Apple Account balance, you need to set your Apple Account balance as your default payment.



If you already use your Apple Account balance, the Apple Gift Card or App Store & iTunes gift card is automatically added to your Apple Account balance.


If you're still unable to update your payment method, Contact Apple Support.


See also -> What you can buy with your Apple Gift Card or Apple Account balance

What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)



and ⤵️

  • You can't use your Apple Account balance to send gifts or gift cards.
  • If you use Family Sharing, your family members can't spend your Apple Account balance. Funds that you add to your Apple Account balance are only available to you. Find out more about how purchases are billed to your Apple Account balance.
  • Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.


If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service 


-----

and it won't let me add visa cards

See -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.



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2 replies
Question marked as Top-ranking reply

Jul 29, 2023 12:42 AM in response to chao226

I have money on my apple id balance, but it doesnt seem to just want that.

So now I have balance on my apple id that I can't use,


See -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)

  • if you want to use your Apple Account balance, you need to set your Apple Account balance as your default payment.



If you already use your Apple Account balance, the Apple Gift Card or App Store & iTunes gift card is automatically added to your Apple Account balance.


If you're still unable to update your payment method, Contact Apple Support.


See also -> What you can buy with your Apple Gift Card or Apple Account balance

What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)



and ⤵️

  • You can't use your Apple Account balance to send gifts or gift cards.
  • If you use Family Sharing, your family members can't spend your Apple Account balance. Funds that you add to your Apple Account balance are only available to you. Find out more about how purchases are billed to your Apple Account balance.
  • Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.


If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service 


-----

and it won't let me add visa cards

See -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.



Jul 28, 2023 11:28 PM in response to chao226

Are the VISA cards credit or debit cards issued to you by a bank?


Or are they prepaid debit cards you bought in a store?


Apple often doesn't accept prepaid debit cards.


M1 Mac mini, macOS 13.5;  Watch, series 7 GPS/cellular, watchOS 9.6; iPad Pro 2nd Gen, iPadOS 16.6; iPhone 12 Pro, iOS 16.6; TV 4th Gen, tvOS 16.6; HomePods, audioOS 16.5 and Airport Express w/ Airplay 2



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Updating apps and Payments methods

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