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Some iMessages not received on new iPad air

I just bought a new iPad Air. It functions went and if people text me I get their iMessages. However if for example an application used dual factor and texts me a security code it does not come through on my iPad Air messages but does come through as always on my iPhone message app. Same issue with texts from organizations. I assume there is some easy fix but cannot figure it out. Any help most appreciated. Thanks.

JOSEPH's iPad

Posted on Jul 28, 2023 10:11 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 29, 2023 3:44 AM

The verification codes that you receive to your iPhone - and not to your iPad - are SMS Text messages.


An iPad, whether a Cellular model or not, is not capable of directly accessing Cellular Voice or SMS/MMS Messaging features. An iPad with either WiFi or Cellular connectivity alone can only access IP-data services. If you have added a DataSIM and Cellular plan to a WiFi+Cellular model of iPad, the number associated with the SIM card is only used to identify your account for billing purposes. This number is not used for making calls or sending messages.


However, when used along with an iPhone, the capabilities of iPad broaden to include access to the Cellular Voice and Messaging services of the associated iPhone - relayed to the iPad over WiFi using Apple’s continuity features.


More information about Continuity and the relevant Cellular services can be found here:


Continuity

Use Continuity to connect your Mac, iPhone, iPad, iPod touch and Apple Watch – Apple Support


SMS/MMS Messaging

How to forward SMS/MMS text messages from your iPhone to your iPad, iPod touch or Mac - Apple Support



For the iPad to access SMS/MMS (green bubble) messages via the iPhone, both iPad and iPhone must be signed-in to iCloud with the same AppleID - and you must explicitly enable Text Message Forwarding for your iPad on your iPhone...


On your iPhone:

Settings > Messages > Text Message Forwarding - set to ON - and explicitly enable your iPad from the list of devices.


To optionally use MMS, this must also be enabled on the iPhone:

Settings > Messages > MMS Messages - set to ON 


Also ensure that Messages in iCloud is enabled on both your iPhone and iPad:

Settings > [Your Name / AppleID] > Messages - set to ON



4 replies
Question marked as Top-ranking reply

Jul 29, 2023 3:44 AM in response to JOE MARRONE

The verification codes that you receive to your iPhone - and not to your iPad - are SMS Text messages.


An iPad, whether a Cellular model or not, is not capable of directly accessing Cellular Voice or SMS/MMS Messaging features. An iPad with either WiFi or Cellular connectivity alone can only access IP-data services. If you have added a DataSIM and Cellular plan to a WiFi+Cellular model of iPad, the number associated with the SIM card is only used to identify your account for billing purposes. This number is not used for making calls or sending messages.


However, when used along with an iPhone, the capabilities of iPad broaden to include access to the Cellular Voice and Messaging services of the associated iPhone - relayed to the iPad over WiFi using Apple’s continuity features.


More information about Continuity and the relevant Cellular services can be found here:


Continuity

Use Continuity to connect your Mac, iPhone, iPad, iPod touch and Apple Watch – Apple Support


SMS/MMS Messaging

How to forward SMS/MMS text messages from your iPhone to your iPad, iPod touch or Mac - Apple Support



For the iPad to access SMS/MMS (green bubble) messages via the iPhone, both iPad and iPhone must be signed-in to iCloud with the same AppleID - and you must explicitly enable Text Message Forwarding for your iPad on your iPhone...


On your iPhone:

Settings > Messages > Text Message Forwarding - set to ON - and explicitly enable your iPad from the list of devices.


To optionally use MMS, this must also be enabled on the iPhone:

Settings > Messages > MMS Messages - set to ON 


Also ensure that Messages in iCloud is enabled on both your iPhone and iPad:

Settings > [Your Name / AppleID] > Messages - set to ON



Some iMessages not received on new iPad air

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