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Xtermin8 Author

Level 1

4 points

Apple ID - Subscriptions

I can no longer access subscriptions via settings on iPhone 11 iOS 16.6, it is grayed out. I have rebooted. How do I resolve this issue?

Debra’s iPhone (2)

Posted on Jul 29, 2023 4:56 AM

Top-ranking reply

Limnos

Level 10

418,429 points

Posted on Jul 29, 2023 4:57 AM

If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.

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Apple ID - Subscriptions

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