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Apple ID - Subscriptions

I can no longer access subscriptions via settings on iPhone 11 iOS 16.6, it is grayed out. I have rebooted. How do I resolve this issue?

Debra’s iPhone (2)

Posted on Jul 29, 2023 4:56 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 29, 2023 4:57 AM

If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


2 replies
Question marked as Top-ranking reply

Jul 29, 2023 4:57 AM in response to Xtermin8

If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


Apple ID - Subscriptions

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