Grayed-out Subscriptions on iPhone

Why can’t I view my Subscriptions? It is grayed out and doesn’t allow me to do anything


[Re-Titled by Moderator]

iPhone 12 Pro, iOS 17

Posted on Oct 23, 2024 5:54 PM

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Question marked as Top-ranking reply

Posted on Oct 24, 2024 3:56 AM

If an app or feature on your device is not working, not appearing, or is restricted (grayed out), a frequent reason is it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple Account is grayed out in Settings - Apple Support


Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes and turn on.


- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.



1 reply
Question marked as Top-ranking reply

Oct 24, 2024 3:56 AM in response to FancyOne14

If an app or feature on your device is not working, not appearing, or is restricted (grayed out), a frequent reason is it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple Account is grayed out in Settings - Apple Support


Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes and turn on.


- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.



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Grayed-out Subscriptions on iPhone

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