Unable to access subscriptions on iPhone after iOS 18 update

After the last update to my IPhone I have been unable to access my subscriptions. It is not accessible at all and I need to cancel them by the third of January. Please help!



[Re-Titled by Moderator]

iPhone 12, iOS 18

Posted on Dec 30, 2024 10:33 AM

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Question marked as Top-ranking reply

Posted on Jan 7, 2025 6:56 AM

● If an app or feature on your device is not working, not appearing, or is restricted (grayed out), a frequent reason is it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple Account is grayed out in Settings - Apple Support


Tap your Settings app > Screen Time > Content & Privacy Restrictions > scroll to Allow Changes and turn on.


- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.



2 replies
Question marked as Top-ranking reply

Jan 7, 2025 6:56 AM in response to KaTina41

● If an app or feature on your device is not working, not appearing, or is restricted (grayed out), a frequent reason is it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple Account is grayed out in Settings - Apple Support


Tap your Settings app > Screen Time > Content & Privacy Restrictions > scroll to Allow Changes and turn on.


- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.



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Unable to access subscriptions on iPhone after iOS 18 update

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