Why can't I find my Nebula subscription on the App Store?

I want to cancel my subscription of nebula but when I go to the App Store/ subscription I can’t find their name



[Re-Titled by Moderator]

iPhone 8, iOS 13

Posted on Jul 29, 2023 6:55 AM

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Question marked as Top-ranking reply

Posted on Apr 20, 2024 2:50 PM

In order to cancel your Nebula subscription just click the link:

https://appnebula.co/cancel-subscription


Enter your e-mail associated with the subscription/payment and click "Cancel"


Refresh the page and double check to make sure the status was changed to "Cancelled"


Your welcome!

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49 replies

Nov 8, 2024 9:20 AM in response to chlox1

chlox1 wrote:

hi there is no nebula subscription coming up on my apple subscriptions but it came up on my bank and took money out my account

That is because you started the free trial with Nebula directly on their website, which bypassed Apple's ability to manage the subscription. They are billing your account directly and it is not done by Apple. The subscriptions that are managed by Apple are only the ones that you have made with an in-app purchase. You probably were directed to that companies website from a link on a social media page or an advertisement while playing a game. Review the posts here and you will find the link to cancel the subscription using the website where you started the free trial.


In the future, if you want to be able to cancel subscriptions easily with them being managed by Apple, do not sign up for any offers that are provided on a companies website.

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Why can't I find my Nebula subscription on the App Store?

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