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Spaid33 Author

Level 1

4 points

My Face ID has been disabled. How do I fix it?

My iPhone stopped allowing me to use my Face ID, I have the most updated version on my phone.

iPhone 8 Plus, iOS 14

Posted on Jul 29, 2023 9:02 AM

Top-ranking reply

Mac Jim ID

Level 7

26,447 points

Posted on Jul 29, 2023 9:07 AM

If following the steps in the article viewed on the top of the screen did not help, then your only option is to do the last step and contact Apple Support from that link. There is also this support article with additional steps to try, but both lead to the same conclusion in the last step if none of those work.

If Face ID isn't working on your iPhone or iPad Pro - Apple Support

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My Face ID has been disabled. How do I fix it?

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