When you use the FACE ID on a chase banking app it works for a couple of days then goes right back to asking for your name pass word.
then once you get logged in and are sure face id is turned on a couple days later it goes right back to asking for your USER ID and pass word
whats the point in having FACE ID if you gotta keep putting in your user id and password.
TOTAL BS
iPad Pro (6th generation)
Whether you get nowhere or somewhere is irrelevant. If Face ID works for unlocking your phone and works for other apps except for one app then clearly the problem is with that app. Face ID for apps is managed by the app, not by Apple.
Now if Face ID doesn’t work for logging in, or has problems in other apps, that is more likely a problem with your phone or your Face ID setup.
I can think of 2 possible user errors that can cause Face ID (and other things) to fail for one app:
Whether you get nowhere or somewhere is irrelevant. If Face ID works for unlocking your phone and works for other apps except for one app then clearly the problem is with that app. Face ID for apps is managed by the app, not by Apple.
Now if Face ID doesn’t work for logging in, or has problems in other apps, that is more likely a problem with your phone or your Face ID setup.
I can think of 2 possible user errors that can cause Face ID (and other things) to fail for one app:
I found an old thread from 2019 that talks about this very same issue
Yes: fingers are pointing to CHASE ABOUT this.
I called CHASE and got no where
https://forums.macrumors.com/threads/sign-in-to-turn-on-face-id.2217755/
That’s a really good question for the Chase Bank app developers. It has nothing to do with Apple.
CHASE BANK APP FACE ID BUG IN SYSTEM
