flickering horizontal multicolor lines across the bottom of my MacBook Pro 2020 obscuring the icon dock

This issue just presented itself this evening. Any solutions for this issue? I am having challenges locating different icons for my email, internet browser, etc because the flickering lines obscure the dock.


MacBook Pro 13″, macOS 11.6

Posted on Jul 29, 2023 7:55 PM

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Question marked as Top-ranking reply

Posted on Jul 29, 2023 8:17 PM

tennisem Said:

"flickering horizontal multicolor lines across the bottom of my MacBook Pro 2020 obscuring the icon dock: This issue just presented itself this evening. Any solutions for this issue? I am having challenges locating different icons for my email, internet browser, etc because the flickering lines obscure the dock."

-------


Based on personal experience...


About a Flickering Mac Screen:

A. Your Screen is Failing:

I have come across this on my 2017 MacThe connector between the LogicBoard and the screen was loose, and I had to send it in for service 11 times. Being during COVID, I had to send this in 11 different times. Today, the option for this is to take it in for service. So take this in for service, ASAP.


B. So, Get this Mac Serviced...

Contact Apple, and setup a Genius Bar Appointment or see an AASP (Apple Authorized Service Provider) in your local area.


A. Contact Apple:

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • NOTE: Due to the Coronavirus Pandemic, calls are taking a bit linger to get through. And, that makes sense, because many are at home working out-of-the-house or are taking classes over-the-web, this they have more time on their hands to contact Apple Support. So, it might take a bit to get through to Apple Support. But, just stay on the line, and someone will be with you.


Or...


B. Contact an AASP: 

  1. Go Here: Find Locations - Apple Authorized Reseller
  2. Click: Service & Support
  3. Enter: your location information
  4. See: if there is an AASP nearby
  5. Contact: an AASP that shows up, and find out more about the services that they offer to fix the Mac
3 replies
Question marked as Top-ranking reply

Jul 29, 2023 8:17 PM in response to tennisem

tennisem Said:

"flickering horizontal multicolor lines across the bottom of my MacBook Pro 2020 obscuring the icon dock: This issue just presented itself this evening. Any solutions for this issue? I am having challenges locating different icons for my email, internet browser, etc because the flickering lines obscure the dock."

-------


Based on personal experience...


About a Flickering Mac Screen:

A. Your Screen is Failing:

I have come across this on my 2017 MacThe connector between the LogicBoard and the screen was loose, and I had to send it in for service 11 times. Being during COVID, I had to send this in 11 different times. Today, the option for this is to take it in for service. So take this in for service, ASAP.


B. So, Get this Mac Serviced...

Contact Apple, and setup a Genius Bar Appointment or see an AASP (Apple Authorized Service Provider) in your local area.


A. Contact Apple:

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • NOTE: Due to the Coronavirus Pandemic, calls are taking a bit linger to get through. And, that makes sense, because many are at home working out-of-the-house or are taking classes over-the-web, this they have more time on their hands to contact Apple Support. So, it might take a bit to get through to Apple Support. But, just stay on the line, and someone will be with you.


Or...


B. Contact an AASP: 

  1. Go Here: Find Locations - Apple Authorized Reseller
  2. Click: Service & Support
  3. Enter: your location information
  4. See: if there is an AASP nearby
  5. Contact: an AASP that shows up, and find out more about the services that they offer to fix the Mac

Jul 30, 2023 4:07 PM in response to tennisem

Hello tennisem,


Restart the MacBook Pro using these steps found at Shut down or restart your Mac - Apple Support:


• On your Mac, choose Apple menu  > Shut Down.
If you don’t want app windows that are open to reopen when your Mac restarts, deselect “Reopen windows when logging back in.”
A Mac is completely shut down when the screen is black. Some computers also don’t show an active power light or have any fan or drive noise.
Important: If you’re using a Mac laptop, wait for it to shut down completely before closing the display. If you close the display while the Mac is shutting down, it may not shut down properly and may start up more slowly the next time you turn it on.


If the issue remains, reach out to Apple Support for service starting here: Mac Repair & Service - Apple Support


Cheers.


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flickering horizontal multicolor lines across the bottom of my MacBook Pro 2020 obscuring the icon dock

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