My iPad is connected to Wi-Fi but won’t update

iPad is connected to Wi-Fi but update button won’t allow me to update

its not solid to tap and download it looks clear


[Re-Titled by Moderator]


Posted on Jul 29, 2023 6:23 PM

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Question marked as Top-ranking reply

Posted on Jul 30, 2023 3:49 AM

Some reports have been noted of issues with updating iPads after installation of recent Rapid Security Response (RSR) Updates - these being iPadOS 16.5.1(a) and 16.5.1(c). If an applied RSR update is causing operational issues, the update can be easily removed:


Settings > General > About > iPadOS Version > Remove Security Response





Removal of the update will cause your iPad to restart. After restarting the iPad, you can repeat the attempt to install the update.



If your iPad is capable of update to a more recent version of iOS/iPadOS than is currently installed, these support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:

Update your iPhone, iPad or iPod touch – Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

iOS update and restore errors – Apple Support


Be aware that while an iPad may be capable of update, in some circumstances you may need to use a computer to perform the update. To do so, you will need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support


If you have a beta profile installed, ensure this has been removed from your iPad - as, otherwise, installation of production software updates may be inhibited. This support page provides the necessary information to remove the beta from your iPad:

How to uninstall iOS beta software - Apple Support


You should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. Similarly, the iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder - over a USB connection.

1 reply
Question marked as Top-ranking reply

Jul 30, 2023 3:49 AM in response to Jimjones84

Some reports have been noted of issues with updating iPads after installation of recent Rapid Security Response (RSR) Updates - these being iPadOS 16.5.1(a) and 16.5.1(c). If an applied RSR update is causing operational issues, the update can be easily removed:


Settings > General > About > iPadOS Version > Remove Security Response





Removal of the update will cause your iPad to restart. After restarting the iPad, you can repeat the attempt to install the update.



If your iPad is capable of update to a more recent version of iOS/iPadOS than is currently installed, these support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:

Update your iPhone, iPad or iPod touch – Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

iOS update and restore errors – Apple Support


Be aware that while an iPad may be capable of update, in some circumstances you may need to use a computer to perform the update. To do so, you will need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support


If you have a beta profile installed, ensure this has been removed from your iPad - as, otherwise, installation of production software updates may be inhibited. This support page provides the necessary information to remove the beta from your iPad:

How to uninstall iOS beta software - Apple Support


You should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. Similarly, the iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder - over a USB connection.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPad is connected to Wi-Fi but won’t update

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