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I keep getting ERROR 4013

I KEEP GETTING (ERROR 4013) WHEN TRYING TO UPDATE/RESTORE MY IPHONE 13.

Posted on Jul 29, 2023 7:54 PM

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MrHoffman

Level 10

169,263 points

Posted on Jul 29, 2023 8:45 PM

What to do: If you see error 9, 4005, 4013, or 4014 when you restore your iPhone, iPad, or iPod touch - Apple Support

After following those steps, If you continue to see error 9, 4005, 4013, or 4014 when you try to restore your iPhone, iPad, or iPod touch, contact us [Apple Support].

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MrHoffman

Level 10

169,263 points

Jul 29, 2023 8:45 PM in response to HUNTERJMORRIS

What to do: If you see error 9, 4005, 4013, or 4014 when you restore your iPhone, iPad, or iPod touch - Apple Support

After following those steps, If you continue to see error 9, 4005, 4013, or 4014 when you try to restore your iPhone, iPad, or iPod touch, contact us [Apple Support].

Mar 28, 2024 10:57 AM in response to HUNTERJMORRIS

Hi there! I have FINALLY figured out a solution to this error. I have had this issue on 2 different devices and the solution for both was to open up the device, unplug the proximity/Face ID component and then update the device with this unplugged. Updated just fine. The proximity sensor needs to be replaced at that point in which you will lose Face ID but at least you can get the phone booted up without losing your data.

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I keep getting ERROR 4013