How can i can fix and use my iPhone?

This AI or human please

answer me

last 2

years my i phone after repair shop mobile but shop mobile incorrect. Prass word

code more than 3 time cannot boost .i phone on October 2021

am sick hi pressure blood right hand and leg moving not well now

and forgot security apple ID Question .how Apple support team can

fix my phone .

i have to received call apple Thailand cannot fix they

need receipt but 3 years covet- 19 mobile shop have to close

business. i have to chat some one on June 2023 he said to me wait for

unlock after that I phone can

please fix problem and

unlock my phone

serial

no.DQ***RC6

[Edited by Moderator]

Posted on Jul 29, 2023 8:35 PM

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1 reply

Missy5937

Community Specialist

Jul 30, 2023 4:42 PM in response to den283

Hello den283,

Thanks for posting in the Apple Support Communities.

We understand that you're having issues with your Apple ID and have forgotten the security questions. It sounds as though you've been in contact with Apple Support, and they've advised you that the only way they can assist is by confirming ownership of the device. In this case, your best option is to try and get a copy of the receipt. There is no other way to assist with your account or device if it's been disabled. You could try reaching out to the retail location you purchased the phone from and see if they can provide the proof of purchase you need.

Best regards.

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How can i can fix and use my iPhone?