MacBook Air 2017 shuts down when on battery but battery is charged

79volvo Said:

"MacBook Air 2017 shuts down when on battery but battery is charged: Why does my MacBook Air 2017 shut down when on battery after a few minutes? Battery is fully charged, Battery cycle Count is only 277, but condition is: Service Recommended."

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It's time for a new battery. Nonetheless, read the following...

Troubleshooting Mac Charge:

Some Links that may Help...

A. Black Mac Screen:

Go Here: If your Mac doesn't Turn On or Start Up - Apple Support

Using External Devices: Try Resetting the SMC and NVRAM, but this time, using an external keyboard. Connect an external monitor and see if you get an output.

B. Mac Power Issues:

Try a New Charger:

If it is currently charging from a charger, then use a new charger:

• Power & Cables - Mac Accessories - Apple - Select "Mac Compatibility" on the left
• Find the right power adapter and cable for your Mac notebook - Apple Support

C. A Few Links to Refer to Power:

• If your Mac doesn't Turn On - Apple Support

• How to Turn your Mac On or Off - Apple Support

• About Mac Notebook Batteries - Apple Support

• Charge the MacBook Pro Battery - Apple Support

• If your Mac Battery won't Charge - Apple Support

Start here: Mac Repair & Service - Apple Support