i forgot my iphone passcode (Iphone 11)

RandyGarciaSoto Said:

"i forgot my iphone passcode (Iphone 11): I forgot my iphone password. It is security locked. I can verify my identity via face id but it wont let me use it. I can also log into my icloud. I NEED help. I dont have everything backed up and i have a lot of valuable stuff on my phone that is very important to me."

-------

Troubleshooting a Locked iPhone:

Hold it Right There!



Being Locked Out...

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPhone, or your iPhone is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.

No Success?

Contact Apple support:

If you cannot get the above link to work, then contact Apple Support.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through 

RandyGarciaSoto Said:

"i forgot my iphone passcode (Iphone 11): I forgot my iphone password. It is security locked. I can verify my identity via face id but it wont let me use it. I can also log into my icloud. I NEED help. I dont have everything backed up and i have a lot of valuable stuff on my phone that is very important to me."

-------

Always Back Up your iPhone:

Note: You will need to reset this to factory settings. So, take this as a learning experience, knowing to always create a backup of your iPhone every-so-often, that way you will have something to restore you iPhone from, for instances like this.