Keyboard battery level indicator

This is a repeat of an earlier query I posted on the same subject. It solved itself last time with no help from me, but now the problem has returned.


I'm on an iMac running Catalina 10. 15. 7.


Looking at System Preferences > Keyboard it tells me that the bluetooth keyboard batteries are 100%.


But those batteries have been in for several months, so there’s no way that figure is accurate. Based on previous experience the figure should now be around 70%.


This happened before with different batteries which stayed on 100% for a long time. After several months (about 80%) the reading started to be accurate, but only updated in blocks of around 5%.


So the problem has happened with different batteries.


Switching off etc doesn't have any effect.




iMac 21.5″, macOS 10.15

Posted on Jul 30, 2023 1:03 AM

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Question marked as Top-ranking reply

Posted on Jul 30, 2023 12:08 PM

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


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6 replies
Question marked as Top-ranking reply

Jul 30, 2023 12:08 PM in response to KCNottm

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


Jul 30, 2023 11:11 AM in response to KCNottm

Is the the model with replaceable AA batteries? My original Magic keyboard does the same thing. It stays on one %age level for a long time, the drops a bunch to like 50%. I've had the keyboard in constant service since 2011 and that behavior has never changed.


My Magic keyboard 2 (rechargeable) from 2018 shows a normal falloff in charge.


You may have noticed that this little foible had not stopped me from getting 12 years of reliable service from it, and it is still going strong.


I ignore it.

Jul 30, 2023 4:20 AM in response to KCNottm

Honestly, why worry about it if all is working as you want it to? The power remaining is an estimate only and if that estimate is off, and the Mac operates normally, what's the real issue?


Apple does not do preventive or anticipatory repairs. When something fails, Apple may get involved as an paid repair or a warranty adjustment.


We all should have a standby USB mouse and keyboard. If one of the two stops working because the battery has been depleted or some other reason, you have the wired versions. My wired mouse sits on my iMac's stand 24/7; KB is in a drawer three feet away. I think I paid less than $20US for the pair.

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Keyboard battery level indicator

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