Unable to fill ITR on mac or ipad

I have been trying to file my income tax return on mac and ipad, but I am unable to fill. I am able to log in on ITR site but as start new filling/resume filling tab doesn’t work on ipad or mac of incometax site, I am unable to fill the form.

MacBook Air 13″, macOS 12.5

Posted on Jul 30, 2023 3:39 AM

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10 replies

Jul 30, 2023 4:53 AM in response to kunj48

What site? What app if any? What country for that matter? You've given nothing really to go on.


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I've filed income taxes since 2015 on an iMac, so I know it's possible. I've used TurboTax and been very satisfied. I have not used any website ... just too risky for my tastes.


Jul 30, 2023 7:58 AM in response to kunj48

If you're trying to fill out fillable .PDF forms – like the ones from the U.S. Internal Revenue Service, or many U.S. States – you might want (or need) to use Adobe Reader instead of the built-in Preview application.


I'm using old versions of Preview and of Adobe Reader – and Preview is definitely better for filling out the fillable forms. For instance, I recently filled out a .PDF form that automatically totals certain fields. That works in Adobe Reader. If I edit the file AT ALL in Preview, the auto-totaling breaks. So even though I use Preview for viewing or printing many .PDF files, there are certain .PDF files for which I intentionally avoid using Preview at all.


Maybe things have changed and the version of Preview in Monterey is a lot better at handling fillable forms.


Note that when I fill out these forms, I download (Save) them from a Web browser to my Mac first, and then edit them by opening them from the Adobe Reader application (or dragging their icons onto its Dock icon).

Jul 30, 2023 8:03 AM in response to ku4hx

ku4hx wrote:

I've filed income taxes since 2015 on an iMac, so I know it's possible. I've used TurboTax and been very satisfied. I have not used any website ... just too risky for my tastes.


I use a couple of Web sites. One is https://www.irs.gov/ and the other is the official state web site (for the state where I live).


These days, the IRS Web site will direct you to some commercial tax filing sites (that are free if you meet certain criteria), but you can also just download fillable .PDF tax forms and instructions, and (gasp) mail your tax return back to the IRS the old-fashioned way (U.S. Postal Service).


Jul 30, 2023 8:32 AM in response to Servant of Cats

Your choice; always is actually. I just chose to have total control of the entire process and that means a local program and not some website that may or may not be available on any given day. Also, web taxes have been hacked. Intuit had that happen a couple of years ago.


I just prefer my own local security; I know what's protecting my data.

Jul 30, 2023 11:33 AM in response to ku4hx

I'm guessing that the official U.S. Government IRS Web site won't get hacked, and that I can trust the PDF forms, instructions, and taxpayer guides that I find there. I download the blank forms and instructions to my computer – then take it from there. If I couldn't trust the IRS Web site, I'd have to find a local source of printed paper forms.


I am not sure if the OP is downloading forms and running separate Mac/iPad apps, or trying to edit forms directly from Safari.


Presumably anyone who was foolish enough to try to hack the IRS Web site would quickly find themselves on the receiving end of some very unwelcome law enforcement attention. Hard to say what the security levels would be like at the private companies that partner with the IRS to offer online electronic filing.

Jul 30, 2023 4:15 PM in response to ku4hx

ku4hx wrote:

You might want to read the news a bit more often:
https://search.brave.com/search?q=who+is+hacking+the+US+government+

Just because you haven't heard of the IRS being hacked ... oh wait:
https://search.brave.com/search?q=IRS+hacked&source=web


Doesn't sound great. Still …


The IRS is not going to stop collecting sensitive data for checking if you filed an honest income tax return, or not. They're not going to stop requiring you to file tax returns. Once your return gets to the IRS, they are going to put the data into their computers, whether the return came in on paper or through electronic means.


If criminals have broken into internal IRS databases, I don't see how refusing to download forms and instructions from the IRS Web site is going to protect you from that. Whereas refusing to file your tax returns might earn you a free "vacation" at the Crossbar Hotel!


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Unable to fill ITR on mac or ipad

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