Messaging problem with my iPhone 13

iPhone Messages stopped showing photos sent by others

iPhone (42)

Posted on Jul 30, 2023 12:51 PM

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Question marked as Top-ranking reply

Posted on Jul 31, 2023 10:14 AM

Hello 116R,


Thank you for reaching out to Apple Support Communities.


These steps should be able to guide you with your photo issues:


"If you still need help

  • Try to restart your iPhone or iPad.
  • Check your network connection. To send a message as iMessage or MMS, you need a cellular data or Wi-Fi connection. To send an SMS message, you need cellular network connection. If you turn on Wi-Fi Calling, you can send SMS messages over Wi-Fi.
  • Check with your carrier to see if the type of message you’re trying to send, like MMS or SMS, is supported.
  • If you’re trying to send group MMS messages on an iPhone, go to Settings > Messages and turn on MMS Messaging. If you don't see an option to turn on MMS Messaging or Group Messaging on your iPhone, then your carrier might not support this feature.
  • Make sure that your device has enough space to receive images and videos.
  • Make sure that you entered the correct phone number or email address for the contact."


Additional details can be found here: If you can't send or receive messages on your iPhone or iPad


If the issue persists, can you provide a few more details? Which iOS version do you currently have? Also, how much available storage is on your device?


Cheers!

2 replies
Question marked as Top-ranking reply

Jul 31, 2023 10:14 AM in response to 116R

Hello 116R,


Thank you for reaching out to Apple Support Communities.


These steps should be able to guide you with your photo issues:


"If you still need help

  • Try to restart your iPhone or iPad.
  • Check your network connection. To send a message as iMessage or MMS, you need a cellular data or Wi-Fi connection. To send an SMS message, you need cellular network connection. If you turn on Wi-Fi Calling, you can send SMS messages over Wi-Fi.
  • Check with your carrier to see if the type of message you’re trying to send, like MMS or SMS, is supported.
  • If you’re trying to send group MMS messages on an iPhone, go to Settings > Messages and turn on MMS Messaging. If you don't see an option to turn on MMS Messaging or Group Messaging on your iPhone, then your carrier might not support this feature.
  • Make sure that your device has enough space to receive images and videos.
  • Make sure that you entered the correct phone number or email address for the contact."


Additional details can be found here: If you can't send or receive messages on your iPhone or iPad


If the issue persists, can you provide a few more details? Which iOS version do you currently have? Also, how much available storage is on your device?


Cheers!

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Messaging problem with my iPhone 13

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