AirTag Not Resetting

I have an AirTag that won't reset. I don't know the AppleID to which it's assigned (Not mine, my wife's, nor my daughter's who borrowed it but never used it) and followed the instructions on how to reset it. I hear the warbling sound every time I press down on the battery after pulling it out and putting it back in...but...the fifth sound which is supposed to be different than the previous four, sounds the same. The device comes back as still associated with another AppleID.


IS the device defective, or am I missing something? Thanks

MacBook Pro 13″, macOS 11.7

Posted on Jul 30, 2023 5:31 PM

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4 replies

Jul 31, 2023 4:41 PM in response to Mitch Wayne

Hello Mitch Wayne,


Thank you for using Apple Support Communities. The resource we had shared with you earlier states the following information: If an item or device is connected to another Apple ID - Apple Support


These steps are the only way to remove and unpair a device or item from an Apple ID, and remove Find My Lock. They can be performed from any iPhone, iPad, or iPod touch, or Mac that's signed in with the same Apple ID. Apple can't remove Find My Lock for you.


It also mentions the following:

If you can't remove the device or item and unpair it from an Apple ID you should reset it.


Steps on how to reset an AirTag can be found here: How to reset your AirTag - Apple Support


You did mentioned that you attempted a reset with no success. If your issue continues, even after following the steps we have shared, you might want to consider reaching out to Apple Support for help. Use this link to reach them: Get Support


Thank you for using Apple Support Communities. Take care.




Jul 31, 2023 12:47 PM in response to Mitch Wayne

Hi Mitch Wayne,



Thank you for using the Apple Support Communities! If the AirTag is connected to another Apple ID, you'll need to follow the steps below to remove it:


If an item or device is connected to another Apple ID


1. Open the Find My app, then tap the Items tab or Devices tab.
2. Tap the item or device you want to remove, then swipe up on the handle.
3. Tap Remove Item or Remove This Device, then tap Remove to confirm.


Hope this helps!

Have a great day.


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AirTag Not Resetting

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